Episode 26 — How to Explain Problems In English
Beginner+ • 4:58 • 2025-12-12
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You're listening to Mr. English Podcast by Mr. English Podcast. Welcome back to the Mr. English Podcast. I'm Jessica. And I'm John. And today I have a problem, a big one. Perfect. Because today we're teaching how to solve a problem in English step by step. So stay with us and subscribe. You'll need this one. When you solve a problem, the first step is describe the problem simply and clearly. Useful sentences. I'm having a problem with something isn't working. It won't turn on. I think something is wrong. Okay, let me try. I'm having a problem with my phone. It won't turn on. Perfect. Now, let's make it more detailed. It was working this morning. Now, it suddenly stopped. I already tried restarting it. Got it. It worked this morning, but now it won't start. I already tried restarting it. Excellent. This helps the listener understand the situation quickly. Next, tell them when and how the problem started. Useful lines. It happened after I think the cause is this started when I I accidentally All right. This started when I accidentally dropped my phone. There it is. The truth. Gravity always wins. useful phrases. Could you help me with this? Do you know how to fix it? Could you take a look? What do you recommend? Hi, how can I help you? Hi, could you help me with this? My phone won't turn on and I think something is wrong. Of course. When did it stop working? About 20 minutes ago. I dropped it and now it won't start. All right, let me take a quick look. This is important. When someone gives you information, you should confirm that you understand. Useful phrases. So, you mean just to confirm. Let me make sure I understand. So, the problem is right. Okay. I have good news and bad news. Let me confirm. Good news, my data is safe. Bad news, the screen is broken. Exactly. Thanks. Just making sure. Perfect. This is how you confirm information clearly. Useful phrases. What are my options? How long will it take? How much will it cost? Okay, let's do that. You need a screen replacement. It will take about 2 hours. Okay, let's do that. How much will it cost? $80. All right, that's not too bad. Thank you for helping me. And that's how you agree on a solution. Repeat after me. I'm having a problem with this. Here's what happened. Could you take a look? Just to confirm, what are my options? Okay, that works for me. Great job. One time I thought my laptop was broken, but I had just forgotten to plug it in. Classic, John. Hey, problem solving isn't my greatest strength, but panicking, I'm really good at that. Don't worry. Today you learned real English for real problems. Do you want the original screen or the cheaper one? H Let me clarify. What's the difference? The original lasts longer. The cheaper one is okay. Got it. Thanks for explaining. I'll take the original. Nice. That's another skill. Asking for clarification. Thanks for listening to the Mr. English podcast. See you in the next episode. And remember, every problem has a solution, except when Jessica is hungry.